FAQs
Frequently Asked Questions
Q: What types of prosthetics do you offer?
A: We offer a variety of prosthetic options, including but not limited to:
- Lower limb prosthetics
- Upper limb prosthetics
- Pediatric prosthetics
- Sports prosthetics
Click here to learn more about our prosthetic options.
Q: What types of orthotics do you offer?
A: The most common types of orthotics we offer are:
Q: What types of orthotics do you offer?
A: The most common types of orthotics we offer are:
- Foot Orthotics
- Knee Orthotics
- Spinal Orthotics
- Hand and Wrist Orthotics
Click here to learn more about our orthotic options.
Q: How does the process start?
A: After receiving a referral from your healthcare provider, Atlantic Prosthetic Services will begin by reviewing your medical history and any notes from your physician. We will also have a direct conversation with you to discuss the process, your specific needs, and how a custom prosthetic, orthotic, or compression garment can best fit your lifestyle. Once we complete the assessments, our team will start planning and fabricating the device that is most suitable for you.
Q: What happens after my device is fabricated?
A: We will arrange a time for you to come back to our office for an initial trial and fitting of your device. In most cases, your new prosthesis can be ready the same day. Occasionally, we may need to make modifications to ensure comfort and proper alignment. If that’s necessary, our team will handle the adjustments in-house, and your device will be ready within a few days.
Q: What insurance do you accept?
A: We accept insurance from:
- Medicare
- Medicaid
- Blue Cross Blue Shield
- Tricare Workers' Compensation
- And many more!
If you don’t see your insurance listed, feel free to contact us to check if we can accept yours.
Q: Do you have mastectomy prostheses?
A: Explore our sister store, Pink Hope, for all your post-mastectomy needs. Our certified fitters and friendly staff provide the personalized attention and care you deserve in a welcoming boutique environment. We offer a variety of post-mastectomy products, fittings, inserts, apparel, and more. For additional information about Pink Hope and our post-surgical services, please visit: www.pinkhope.com.
Q: Do you offer in-home services?
A: Absolutely! If you’re unable to leave your home, we’re pleased to offer in-home services. With years of experience in this area, we can quickly address your needs thanks to our fully equipped lab, which allows us to make necessary adjustments on-site. Additionally, we bring basic tools that can help resolve issues immediately. Our skilled practitioners are dedicated to ensuring your device functions properly and efficiently.
Q: Can I get a prosthesis completed in one day?
A: Yes! Call us for information on how we can complete your new prosthesis in a single day. We will cast your limb in the morning, and you will walk out on your prosthesis that same day!
Q: Where are you located?
A: We have three convenient locations in southeastern North Carolina. Our flagship location is located at 1142 Shipyard Blvd. in Wilmington, NC with additional locations at 200 Jefferson St. in Whiteville, NC and 732 Village Rd SW Unit 2 in Shallotte, NC.
Q: What if I’m from out of the area?
A: No problem! Stay a few days at our client house. We’ll arrange your travel and make sure you have a place to stay while we complete your device.
Q: Can I read about other clients' experiences with your products?
A: Definitely! Check out our testimonials page to see what clients have said about our work!
Q: Do you have mastectomy prostheses?
A: Explore our sister store, Pink Hope, for all your post-mastectomy needs. Our certified fitters and friendly staff provide the personalized attention and care you deserve in a welcoming boutique environment. We offer a variety of post-mastectomy products, fittings, inserts, apparel, and more. For additional information about Pink Hope and our post-surgical services, please visit: www.pinkhope.com.
Q: Do you offer in-home services?
A: Absolutely! If you’re unable to leave your home, we’re pleased to offer in-home services. With years of experience in this area, we can quickly address your needs thanks to our fully equipped lab, which allows us to make necessary adjustments on-site. Additionally, we bring basic tools that can help resolve issues immediately. Our skilled practitioners are dedicated to ensuring your device functions properly and efficiently.
Q: Can I get a prosthesis completed in one day?
A: Yes! Call us for information on how we can complete your new prosthesis in a single day. We will cast your limb in the morning, and you will walk out on your prosthesis that same day!
Q: Where are you located?
A: We have three convenient locations in southeastern North Carolina. Our flagship location is located at 1142 Shipyard Blvd. in Wilmington, NC with additional locations at 200 Jefferson St. in Whiteville, NC and 732 Village Rd SW Unit 2 in Shallotte, NC.
Q: What if I’m from out of the area?
A: No problem! Stay a few days at our client house. We’ll arrange your travel and make sure you have a place to stay while we complete your device.
Q: Can I read about other clients' experiences with your products?
A: Definitely! Check out our testimonials page to see what clients have said about our work!
We’re Here To Help!
If you have any other questions or want to schedule a consultation, contact us today.